Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 5 - 7 business days
  • Europe : 3 - 5 business days
  • Australia, New Zealand and Oceania : 3 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

When is the last ordering date to ensure I get my print for Christmas?

We need to ensure your file is sent to print by the following dates:-

United Kingdom
Print Orders: 15th of December
Stretched Canvas Prints: 4th of December

Europe
Print Orders: 2nd of December
Stretched Canvas Prints: 25th of November

America, Australia & Eastern Europe
Print Orders: 29th of November
Stretched Canvas Prints: 25th of November

Asia, the Middle East & Africa
Print Orders: 29th of November
Stretched Canvas Prints: 25th of November

(these dates are then + process & print, and postage time by your chosen method). Any orders placed after this date may not arrive in time for Christmas.

How long does my order take to deliver?

We always aim to print and dispatch your orders to you as soon as we can, please use our lead times below as a maximum turnaround time for your order within the studio, delivery times will add to these times. If you need your order for a specific date, please let us know when you place your order so we can work towards this date for you.

Prints: 4 working days
Framed Prints & Stretched Canvas Prints: 11 working days

During October, November and December (our busiest months of the year), our turnaround times are subject to change, as a guide, please add an extra day to each stage (printing and finishing). If you require your order for a specific date during these months, please contact us ahead of ordering to make sure it is posible.

How is my order sent to me and how long will it take?

UK Orders are dispatched by Royal Mail First Class, which is a 1 to 2 day service, but not guaranteed. Orders with finishing (mounted or framed prints, and stretched canvas prints) are sent by a courier service and this is a next working day service.

International print orders are dispatched by Airmail, delivery times will depend on where the order is being sent;

Europe: 3 to 5 working days.
Rest of the world: 5 to 7 working days.

Please allow up to 15 working days for delivery to Europe and 20 working days for delivery to the rest of the world.

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